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The Mobile Market

Yesterday, a discussion with Robert Scoble over at FriendFeed shed some interesting light on the way people think in the mobile world, and it’s brought me back into the research that I’ve grudgingly trenched through over the past decade to make sure the mobile purchases I make are sound, well planned, and will work for my needs. My friend (@massaro) put it best when he said, “I’ve seen what use a phone for, and the iPhone isn’t enough.” It’s true. The amount of technology that I use and how much I’ve tied it into my universe probably goes a little above and beyond what the typical user would do.

That said, it’s imperative that I’m able to access what I have, wherever I’m at, but also, I need to be able to contribute to it, distribute it, and alter it, quickly. I’m also a data-micro-managing fanatic. For me, it’s easy to “outgrow” simple devices and products, in fact, I’ve outgrown every simple thing I’ve ever owned. That’s also part of the problem I have with Apple, the creators of the one-button-hell.

So, I spent two hours this morning looking over the future of mobile technology, dipped into the Apple SDK docs, had a perusal over Qt, Symbian, Android, WebOS, and even poked around at what Qualcomm, Sony/Ericsson, LG and Motorola are up to these days.

I’m a big picture kinda guy, so when I say things like “Nokia is the best there is”, there’s usually a lot of research in both yesterday and tomorrow behind that statement, and not just some fanboy fanaticism crap that spawned from my “new favorite toy!” or utter hate for a company like Apple. I’m not that simple. So when an off-handed comment about my writing gets brushed off by a “critic” as Press-Releases, I get a little shitty about it, and take a second look at my position. In the end, I’ll either alter my approach and admit I’m wrong, or find out that I’m right, consider the critic to be absurd, and move on to the next thing.

So what did this morning’s research yield? Nothing new. After everything, Nokia is a greedy powerhouse and they’re losing market share against what is seen as an infiltrator in mobile technology (Apple). Apple hasn’t really made anything “new”; they’ve merely made software (which is what they do) that pushed the bar. They flopped horribly with the hardware of the iPhone, and it took 3 iterations of the damn thing to get it to where it should have been when they first released it years ago and it is definitely behind already. Nokia makes hardware, but now that the consumer focus is on software, Nokia is making brilliant long-tail decisions right now to ensure they won’t have much to worry about anymore.

What is going to happen is simple. People who love Apple will stick with their iPhone, and the iPhone will completely cease to be seen as a regular smartphone, much like iPods aren’t really mentioned as regular MP3 players. Apple’s used to this kind of separation from consumer markets (much like Sony is). Nokia will either engage Android and WebOS or trump them within the next 2 to 3 years, and that’ll be that. Unless they totally fuck it all up, which would be difficult given the brilliant decisions they’re making at the moment.

As for being slammed by Scoble for sounding like a Press Release in my blog posts, I’ve come to find the irony in that statement given how much he evangelizes his decisions. It’s what we do, those of us who weave technology into our lives. As technologists, we’d like to think we’re making sound decisions, and “what we know” is what pays the bills. Right now, I know that Scoble was wrong, and will continue to be wrong, because … well? He’s sold on what he thinks he knows. I’m just writing this to keep my 12 readers entertained.

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Posted July 13, 2009
Jul 13, 2009
Chris Rodgers said...
Sorry, I hate to say this but after reading the FriendFeed thread on the Mobile Shift I'd have to agree with Robert Scoble on his thoughts about Nokia.

Eventhough I give you a hard time on Twitter about this topic, I decided to take an open minded look at the Nokia's flagship device the N97. After reading several reviews and viewing a couple of demostrations, I fail to see any supporting evidence that the N97 is an innotative device or that Nokia is the best handset/smartphone maker on the market.

BTW, here's the actual link for the Friendfeed thread you were referring to.
http://bit.ly/LqLz2

Jul 13, 2009
Though I agree that the N97 is far from perfect, the iPhone is as well, but this post wasn't really all too much about the devices specifically, more over it was about the companies and how they operate. Apple will market, Nokia will innovate. That's just how they do.

As I said early, give Nokia 3 generations to perfect the N97 and they will. Also give them a bit to catch up on software, after all, you're talking about the phone manufacturer that INVENTED apps for cell phones.

Jul 13, 2009
Chris Rodgers said...
Wait, it's wrong/abusing customers for Apple to revise and improve upon their flagship smartphone but it's okay to wait for 3 more revisions before Nokia works out the issues that exist with their flagship smartphone? That makes so sense at all.

Yes, I'll admit that the iPhone isn't perfect and the Android/HTC devices that they offer are the closet thing I've seen to date that would make me switch. Yet, Apple has been the first to innovate and release a touchscreen smartphone that works pretty well. Apple has succeeded where so many others have failed. There wouldn't be a Nokia N97 or any touchscreen device if it wasn't for the iPhone.

You talk about how Nokia will continue to innovate, however they have had 3 years to come up with a device that will outshine the iPhone and the N97 is the best Nokia can come up with? Is that how you define innovation? Even HTC is a far superior manufacture of smart-phones than Nokia. Not to mention that Palm has created a truly amazing OS for mobile devices that outshines the Symbian OS hands down. I have more faith in the success for Palm than Nokia.

Even as a company that supposedly invented apps for cell phones, I'm not impressed with anything that I've seen from Nokia. They have a lot of catching up to do in this highly competitive market.

Jul 14, 2009
"They have a lot of catching up to do in this highly competitive market." - My money is riding on the fact that they'll not only catch up, but dominate. Apple took phones in "a" different direction, Nokia has done the same a LOT (not only in consumer facing advances)... The good thing about this whole thing is, and this goes for us all, this much competition will hopefully yield TONS of awesome new mobile features for devices, and maybe, we'll get to finally see a phone with the feature set Nokia prototyped 11 years ago - regardless of who makes it (video teleconf, 10mbps speeds, high def cameras, powerful apps, etc)
Jul 15, 2009
Chris Rodgers said...
Well, I wish I could believe what you are saying, however I've yet to see any substantial evidence to support any of your claims. I guess I'll believe it when I see it. Till then I'll keep up on Apple, RIM, Palm, Microsoft, HTC, & Google with the innovations that they are actually producing.
 
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